Shipping Policy

Shipping Policy

Thank you for shopping with us! We are committed to providing you with the best possible service, and this shipping policy outlines our practices to ensure your order reaches you smoothly.

Processing Time: All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time: Once your order is processed, delivery typically takes 7-21 business days, depending on your location and the shipping method selected at checkout. Please note that shipping times may vary due to factors beyond our control, such as customs delays or carrier issues.

Shipping Costs: Shipping costs are calculated at checkout based on the weight of your order and the selected shipping method. Free shipping may be available for orders over a certain amount, which will be specified at checkout.

Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your shipment.

International Shipping: We offer international shipping to select countries. Additional customs duties and taxes may apply upon arrival and are the responsibility of the customer.

Delivery Issues: If your order does not arrive within the expected delivery window, please contact our customer service team. We will work with you to resolve any issues as quickly as possible.

Contact Us: For any questions or concerns regarding our shipping policy, please reach out to our customer service team at [exilence.trade@gmail.com].

Thank you for choosing us!